Of the $92.5 billion in contracts generated by global outsourcing firms, $66.5 billion came from information technology (IT) services. By offloading specific business operations to outside firms, companies can save on payroll and training. Cutting costs and improving efficiency are two of the most critical elements of running a successful company. The service outsourcing industry in China is worth over $175 billion (Statista) The term “outsourcing” became very common in